Terms and Conditions

Grievance Process
EAC offers grievance and complaints process. Clients are encouraged to fill out grievances if desired. The grievance process entails that they would submit the grievance form.  To request a form you need to email info@eacutah.com with the subject line "Grievance (Your Name)". 

Upon reviewing the grievance, a response from the clinician or the program manager would be written up. The staff and the individual would be brought in to discuss the grievance. 

Refund Policy
EAC is not required to refund a client for a course that they selected.  The client is responsible to ensure that they are ordering the correct course that the court has ordered them to.  EAC is not responsible for a client purchasing the wrong course.  EAC WILL NOT PROVIDE REFUNDS.
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